infusion partners
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Client Experience

GLOBAL REACH


NORTH AMERICA

Cingular/AT&T Wireless/McCaw Communications

Billing metrics, network performance testing, receivables management, regional network deployment and launch, online retail, company owned retail, indirect channel leadership, direct regional and national sales, all government contracts, wholesale distribution and sales, cell site planning, media buying and placement, market segmentation and rate plan optimization.

Disney Mobile

Retail strategy, sales ops, market demographic and retail site planning, national and regional retail contract negotiations and implementation, merchandising planning, training and field services, distribution and logistics, technology selection, system integration, operations, quality assurance, production control, Tier 2 support, contracts, business launch, handset integration, product development and enterprise reporting.

RadioShack

Store Policy & Procedures, Productivity Improvements, Metrics and Reporting, Compensation Development, Compliance and Execution, Labor staffing and scheduling.

Nokia

Network audit, POC readiness assessment, strategic planning and establishing purchasing relationships, product development.

Verizon Wireless

Regional network deployment and launch, billing system consolidation strategy and conversion, revenue accounting and reporting infrastructure.

Kajeet

Messaging, content vending, alert delivery design, real-time charging architecture and implementation.

Qwest Wireless

Corporate strategy initiative, E-business PMO governance, customer migration.

Samsung

Strategic planning and establishing purchasing relationships, product development.

Kyocera

Retail strategy and carrier relations.

TracFone

Retail strategy, billing integration, roaming and operational support, market demographic and retail site planning, carrier/customer relationship, OEMrelationship cultivation. 

Motorola

Handset roadmap strategy and planning, business development, product development, carrier/supplier relationship.

LG

Carrier/supplier relationship, field sales and marketing initiatives, joint advertising and promotions.

Ingram Micro

Logistics and activation services, distribution and field services, indirect retail acquisition partner, joint advertising and promotions.

Locus Communications

Business development, handset sourcing, wholesale carrier/customer relationship. 

Sony

Strategic advisory and customer/supplier relationship, product development.

Telus

Messaging product development.

Charter Communications

Triple play initiative.

 

 


EUROPE

Vodafone (Worldwide)

Carrier launch, billing and customer care system implementation over a period of seven7 years (Germany, Belgium, Spain, Portugal, Egypt, Poland), commissions system deployment (Portugal).

Orange (Worldwide)

Collections systems deployments (Egypt, Italy), speech recognition applications (France).

Bouygues (France)

Technology selection, billing system architecture/strategy.

ICO Global (UK)

Roaming strategy, cross-carrier handset exchange implementation, sales and marketing analytics.

KPN Mobile (The Netherlands)

Billing consolidation strategy, business intelligence implementation.

Amena (Spain)

Carrier launch, technology roadmap, billing and customer care system implementation.

O2 (UK)

Next -generation technology evolution strategy, billing and customer care implementation and conversion, program management.

Casema (The Netherlands)

Call center design and planning, billing and customer care implementation.

Walt Disney Internet Group

Strategic planning for UK MVNO launch.

ONO Cable Europa (Spain)

Carrier launch, billing and customer care deployment.

Madrid Cable (Spain)

Carrier launch, billing and customer care deployment.

Broadbandboolagit (Sweden)

Carrier launch.

Oni Telecom (Portugal)

Carrier launch, billing and customer care deployment.

Retevision (Spain)

Carrier launch, billing and customer care deployment.

Microcell - Fido (Canada)

Carrier launch, billing and customer care deployment.


ASIA PACIFIC

Telecom New Zealand

Wireless network deployment, integration, testing, launch, technical support, network operations, operations management.

Telstra (Australia)

Network optimization.

Reliance (India)

Wireless network deployment, testing network control systems.

China Unicom

Wireless network deployment, testing network control systems.

Walt Disney Internet Group

Strategic planning for Japanese MVNO launch.

NTT DoCoMo

Wholesale carrier/customer relationships.